Refund Policy

1. Scope

This policy covers fees paid to TRADE WITH ANI for courses and any paid webinar offered on this site. It does not cover broker charges, your trading P&L, or third-party tools. Free previews, the free skill test and the free demo class have no fee, so there is nothing to refund.

2. What the checkout page controls

The offer printed at checkout on the day you pay is the first rule. If that offer promised a refund window (for example “7 days if you have not finished the course”), we honour it. If the offer said the fee is non-refundable after access opens, that stands, except where Indian consumer law requires otherwise.

3. Standard window (if the offer is silent)

If no window was printed, you may ask for a refund within 7 days of payment provided you have not completed a substantial part of the paid course (as a guide: not more than about one-third of paid lessons marked complete, and no certificate issued). After that window, or after you have watched most of the paid lessons, a refund is at the desk’s discretion.

4. How to ask

Log in to the student desk and open the order if a refund button is shown, or email the Contact address with:

• the email you use to log in;
• order ID or payment reference;
• course name and date of payment;
• a short reason.

We reply on the same email. We may ask for a bank or UPI confirmation if the original payment was manual.

5. When we will not refund

We do not refund because:

• a classroom example lost money or a market moved against a labelled level;
• you expected tips, calls or a signal room — this desk does not sell those;
• you shared the login, recorded lessons, or breached the Terms;
• you bought the wrong course by mistake after watching a substantial part;
• a coupon expired after you chose not to use it.

Duplicate successful charges for the same course are refunded or adjusted once we confirm them with the gateway.

6. How money returns

Approved refunds go back to the original method (UPI, card, net banking) where the gateway allows it. Manual or bank payments are refunded to the account you confirm by email from your login inbox. Gateway or bank charges on a successful refund, if any, may be deducted. Processing can take several working days after we mark the order refunded. Access to the paid course closes when the refund is approved.

7. Cancellations before access

If payment is pending and the course never opened, we cancel the order at no charge. If you paid and write to us before you have opened any paid lesson, we treat that as inside the window above.

8. Webinars and bundles

Paid webinars follow the same window as courses unless the webinar page says “no refund after the live time”. If a live session is cancelled by us and not rescheduled in a reasonable time, we refund that session fee. Bundles are refunded only as a whole if you have not used a substantial part of any included course.

9. Chargebacks

Write to us before you raise a bank dispute. A chargeback opened without first contacting the desk may close the account while the case is open. We will share order and access logs with the gateway if asked.

10. Contact

Refund questions go to the email on the Contact page. Keep your order mail. Statutory consumer rights in India remain available in addition to this policy.